AmarTrip is a technology-driven ride-sharing platform designed to connect independent drivers with riders across Bangladesh. Our mission is to create a flexible, transparent, and rider-friendly transportation ecosystem where both parties enjoy fair opportunities, reliable service, and complete control over their trip experience.
We do not operate as a transport service provider, own vehicles, or employ drivers directly. Instead, AmarTrip functions as a neutral digital marketplace—facilitating trip requests, fare negotiations, and secure connections between riders and drivers.
Freedom of Choice – Riders and drivers can negotiate fares directly for intercity and Reserve trips, ensuring mutually beneficial agreements.
Transparency – No hidden charges and no commission-based deductions—only a fair platform usage commission for drivers.
Flexibility – Users choose when, where, and how they travel.
Safety Awareness – Encouraging riders and drivers to share optional personal and emergency details to promote security.
AmarTrip's role is limited to providing a secure, efficient, and user-friendly platform for trip coordination. We are not liable for:
Legal Disclaimer: By using AmarTrip, both riders and drivers acknowledge and accept that AmarTrip is not a transport service provider but a facilitation platform. All trip arrangements, agreements, and payments are made directly between users. Responsibility for trip safety, punctuality, and service quality rests solely with the participating rider and driver.
At AmarTrip, we believe that every journey should begin with confidence and reliability. When you open the AmarTrip application, you connect to a network of independent and verified drivers who are available to transport you safely to your desired destination.
Our platform is built upon three core principles: trust, transparency, and technology.
Legal Clause: By booking or requesting a ride through AmarTrip, you expressly acknowledge and agree that AmarTrip solely facilitates the connection between riders and independent drivers.
AmarTrip does not own, operate, manage, or control any vehicles. All transportation services are provided under a private and direct agreement between the rider and the driver.
AmarTrip is designed to reduce the uncertainty and inconvenience traditionally associated with finding transportation. The Platform eliminates the need for roadside negotiations and manual searching by enabling fast, secure, and convenient ride coordination directly within the application.
For instant trips, nearby drivers receive the request along with the suggested fare and may accept the trip immediately.
For intercity, reserved, or hourly trips, drivers may review the request and either accept the proposed fare or submit counter-offers. Riders and drivers may negotiate fares multiple times until a mutual agreement is reached.
For intercity trips, riders may select their preferred driver from available options. Once confirmed, the assigned driver proceeds to the pickup location.
Legal Clause: AmarTrip does not guarantee that every trip request will result in a successful driver match. Driver availability depends on location, demand, and each driver’s independent decision to accept or decline a request.
AmarTrip provides one of Bangladesh's most flexible and rider-friendly ride-sharing platforms, accessible across all 64 districts. Whether you require an immediate local ride, intercity transportation, or the ability to negotiate fares directly with drivers, the AmarTrip mobile application is designed to offer users maximum choice, transparency, convenience, and safety.
Book a ride in real time and be matched quickly with nearby available drivers for immediate pickup.
Pre-book rides from 30 minutes up to 48 hours in advance, allowing better planning and convenience.
Estimated fares may be automatically generated based on total distance, estimated arrival time, drop-off time, and applicable base fare calculations.
For intercity, reserved, and hourly trips, riders may propose their preferred fare and negotiate with multiple drivers through one or more bidding rounds. This process promotes fair, transparent pricing with no hidden fees.
Hire a vehicle for 1 to 12 hours, suitable for errands, business needs, meetings, or city exploration.
Affordable and convenient transportation within city limits.
Seamless travel between cities, including routes such as Dhaka–Chattogram, Sylhet–Moulvibazar, and other destinations across Bangladesh.
Users may access a complete record of past, ongoing, and canceled trips at any time within the application.
Receive real-time updates regarding ride status, driver arrival time, fare offers, trip progress, and other important alerts.
Riders may manually end a trip upon reaching their destination to ensure accurate fare calculation and billing.
AmarTrip is committed to transparent pricing practices:
Any fare agreed upon through the bidding or confirmation process represents the final payable amount.
Where applicable, AmarTrip may provide compensation or support in cases of significant delays or driver no-shows, subject to Platform policies.
Users may create and update their profiles with essential information such as name, mobile number, total trips, and rating. Riders may optionally provide additional details including blood group, gender, emergency contact information, email address, and residential address to enhance safety and support services.
An in-app emergency feature allows riders to instantly contact national emergency services (999) or the AmarTrip Help Center during any trip.
Real-time GPS tracking enables users to monitor vehicle movement throughout the trip.
Secure in-app messaging allows communication with drivers without revealing personal phone numbers.
The application supports both Bangla and English for user convenience.
The Platform is designed to be simple, intuitive, and accessible for users of all ages, with full local language support.
Users may securely log out from any device to protect their account information.
Users retain full control over their personal data and may permanently delete their account at any time through the application settings.
Riders may rate and review drivers after each trip to maintain service quality, accountability, and community trust.
Dedicated customer support services are available in Bangla and English to assist users with inquiries, complaints, or technical issues.
Legal Clause: You are solely responsible for maintaining the accuracy, confidentiality, and security of your account credentials and personal information. AmarTrip shall not be liable for any unauthorized access, misuse, or loss resulting from your negligence or failure to safeguard your account.
At AmarTrip, ensuring a safe, secure, and reliable environment for all users is a top priority. To maintain service integrity and legal compliance, all users must satisfy the following eligibility requirements before accessing or using the Platform.
These requirements are intended to promote accountability, protect passengers and drivers, and foster trust within the AmarTrip community.
To create a secure and trustworthy environment, riders must meet the following conditions before booking or using any services through the AmarTrip mobile application:
Riders must be at least eighteen (18) years of age to independently use AmarTrip services. This minimum age aligns with the legal age of majority in Bangladesh and ensures the user has the legal capacity to enter into binding agreements.
AmarTrip reserves the right to suspend or terminate accounts if a rider is found to have misrepresented their age.
Each rider must register using a valid and active mobile phone number. This requirement is necessary for:
Riders are responsible for maintaining an accessible and operational registered mobile number. Providing false, inaccurate, or inactive contact information may result in account restriction or suspension.
While not mandatory, riders are encouraged to provide certain optional details to enhance safety and service quality. Such information will be collected and processed in accordance with applicable privacy laws and used solely for legitimate operational purposes.
May assist emergency responders during medical emergencies.
Allows AmarTrip to notify a trusted individual in case of emergency during a trip.
Helps improve personalized services and rider comfort.
May assist with identity verification, dispute resolution, or customer support.
At AmarTrip, we recognize that transportation needs vary based on purpose, timing, and individual preferences. To address these diverse requirements, the Platform offers a broad range of flexible and reliable ride solutions.
Whether users require immediate local transportation, pre-planned travel, or flexible fare arrangements, AmarTrip provides multiple service options designed to accommodate different journey types.
Instant Rides allow riders to request and book trips immediately through the AmarTrip mobile application.
This real-time booking feature connects riders with nearby available drivers for prompt pickup without the need for advance scheduling.
Scheduled Trips enable riders to reserve transportation in advance, from thirty (30) minutes up to forty-eight (48) hours before the intended travel time.
This service is designed to help riders plan ahead and ensure timely arrival for appointments, events, or other commitments.
The bidding system allows riders to propose a suggested fare for their trip. Nearby drivers may then submit offers or counter-offers based on their availability and operating considerations.
This dynamic negotiation process may involve multiple rounds of discussion until both the rider and driver mutually agree on a fair and acceptable price, promoting transparency, flexibility, and competitive pricing.
Hourly Rentals provide riders with a dedicated vehicle for a fixed duration ranging from one (1) hour to twelve (12) hours.
During this period, riders may make multiple stops within the city as needed. Fares are negotiated based on time and service requirements rather than fixed distance, offering greater flexibility for extended or multi-stop trips.
Station Trips facilitate transportation to and from major transit hubs, including bus terminals, railway stations, and ferry terminals.
Riders may book these trips instantly or schedule them in advance. Fare agreements are determined through the standard bidding or confirmation process available on the Platform.
Airport Trips provide convenient and timely pickup and drop-off services to and from airports.
Riders may choose either instant or scheduled bookings. Where available, real-time trip coordination helps drivers accommodate minor delays and ensure punctual arrivals.
Legal Clause: While AmarTrip facilitates access to these services through its digital platform, the actual transportation service—including quality, timeliness, conduct, and safety—remains the sole responsibility of the independent driver providing the service. AmarTrip assumes no liability for the performance or outcome of any trip.
The AmarTrip bidding system is designed to provide riders and drivers with flexibility and fairness when determining fares for certain trip types, particularly intercity, reserved, and hourly services.
To ensure a timely and efficient negotiation process:
If no driver responds within fifteen (15) minutes:
Before the bidding closes, riders must either accept an offer, revise the fare, or cancel the request in order to proceed.
The rider creates a trip request by entering pickup and drop-off locations, and for reserved trips, specifying the date and time. The Platform may provide an estimated fare suggestion based on trip details. Nearby drivers receive the request along with the suggested fare.
Drivers may submit fare offers or counter-offers after considering distance, estimated duration, fuel or toll costs, traffic conditions, and other operational factors.
Riders and drivers may negotiate back and forth through multiple rounds until a mutually acceptable fare is agreed upon.
Once both parties agree, the fare becomes final and locked. The rider confirms the selected driver, and the trip is officially booked. No hidden fees, additional charges, or renegotiations are permitted after confirmation.
To maintain fairness, system stability, and prevent misuse:
This limitation prevents system congestion and ensures drivers are not overwhelmed by multiple simultaneous requests.
For scheduled trips, riders are advised to allow a reasonable waiting period of up to one (1) hour from the scheduled start time for the assigned driver to arrive.
This buffer accounts for potential traffic or operational delays while ensuring that waiting times remain reasonable and manageable.
AmarTrip is committed to maintaining a transparent and flexible payment structure that enables riders and drivers to settle fares conveniently while clearly defining responsibilities between both parties. AmarTrip's role is limited to facilitating fare suggestions and trip coordination through the Platform and does not extend to processing or guaranteeing payments unless otherwise explicitly stated.
Before submitting a trip request, riders may receive an estimated fare generated by the Platform. This estimate is provided solely for informational and reference purposes and does not constitute a final or binding price.
Upon completion of the trip, the final fare shall be calculated based on:
The final payable amount may vary from the initial estimate due to traffic conditions, route deviations, waiting time, or other operational factors.
For intercity and reserved trips, a Fare Agreement is an essential component of the booking process and is intended to promote clarity and fairness between riders and drivers.
Before the trip begins:
This advance agreement helps prevent disputes, misunderstandings, or unexpected charges during or after the trip.
AmarTrip offers flexible payment options to maximize convenience while maintaining transparency. All payments must be settled promptly upon completion of the trip.
Primary Payment Method: Riders may pay drivers directly in cash immediately after the trip ends. This remains the standard and most widely accepted payment method.
Timing: Payment should be completed before the rider exits the vehicle to avoid misunderstandings or disputes.
Fare Confirmation: The fare should be agreed upon in advance through the Platform’s bidding system or mutual negotiation.
Alternative Methods: Riders and drivers may agree to alternative payment methods, including mobile financial services, digital wallets, or bank transfers.
Mutual Consent: Any non-cash payment method must be clearly agreed upon by both parties prior to the start of the trip.
User Responsibility: AmarTrip does not process, manage, or guarantee the security of payments made outside the Platform. Riders and drivers assume full responsibility for the safety, completion, and verification of such transactions.
Responsibility for road-related charges incurred during a trip shall be allocated between the rider and driver as follows:
For the avoidance of doubt, fuel, maintenance, and vehicle operating costs are solely the responsibility of the driver and shall not be charged separately to the rider under any circumstances.
All applicable charges should be clearly communicated and mutually understood between the rider and driver prior to or during the trip to avoid disputes.
If a driver fails to arrive within one (1) hour of the scheduled pickup time, the rider may be eligible to submit a compensation request through the AmarTrip application.
Legal Disclaimer (Compensation): Any compensation provided by AmarTrip is discretionary and offered as a goodwill gesture only. Such compensation does not constitute an admission of fault or liability. AmarTrip shall not be responsible for indirect, incidental, or consequential losses arising from driver delays or no-shows.
AmarTrip expressly disclaims any liability arising from payment-related disputes, delays, failures, or losses resulting from transactions conducted directly between riders and drivers.
While AmarTrip facilitates ride matching, fare suggestions, and negotiation tools through the Platform:
All payments made in cash or through mutually agreed external methods are private transactions solely between the rider and the driver.
Accordingly, AmarTrip shall not be liable for any claims, damages, or disputes, including but not limited to:
By using the Platform, users acknowledge and agree that they assume full responsibility for completing payments and resolving any payment-related issues directly with the other party.
Adherence to trip timing guidelines helps ensure a smooth, efficient, and reliable experience for both riders and drivers. These guidelines are intended to minimize delays, improve coordination, and reduce misunderstandings for both scheduled and instant trips.
For trips booked in advance, drivers may arrive at the pickup location before the scheduled start time and may begin the trip up to fifteen (15) minutes early, provided that the rider is present and ready to depart.
If the rider is not ready, the driver will wait until the scheduled start time before commencing the trip.
This flexibility is intended to reduce unnecessary waiting, improve punctuality, and support efficient time management for both parties.
Instant trips operate on an on-demand basis and do not have a fixed start time.
Upon submitting an instant ride request, the Platform notifies the nearest available drivers. Once a driver accepts the request, pickup is expected as soon as reasonably possible.
This system allows riders to access quick transportation for urgent needs while enabling drivers to efficiently manage availability and multiple requests.
Legal Disclaimer: While AmarTrip endeavors to facilitate timely trip coordination, it does not guarantee exact pickup or arrival times. AmarTrip shall not be liable for delays or disruptions resulting from: Rider readiness or late arrival, Driver availability, Traffic congestion, Weather conditions, Road restrictions, Mechanical issues, Or any other circumstances beyond AmarTrip’s reasonable control.
Actual trip start times and durations may vary due to real-world operational conditions.
AmarTrip is committed to maintaining fairness, reliability, and accountability for both riders and drivers. While occasional cancellations may occur due to unforeseen circumstances, frequent or unnecessary cancellations disrupt service availability and negatively impact other users.
To ensure responsible platform usage, AmarTrip applies a structured cancellation policy with graduated restrictions based on repeated cancellations.
No penalties or account restrictions will apply for the first one or two cancellations. This grace period allows riders reasonable flexibility for minor schedule changes or unexpected situations.
A temporary fifteen (15) minute account block will be applied. During this period, the rider will not be able to request new trips. This serves as an initial warning to encourage mindful and responsible use of the Platform.
A second fifteen (15) minute temporary block will be imposed following the fourth cancellation.
A twenty-four (24) hour account suspension will be enforced. The rider must contact AmarTrip customer support to provide an explanation and request reinstatement of the account.
Riders who fail to appear at the pickup location without prior cancellation may be treated as a cancellation and subject to the same penalties described above.
Drivers may also report rider no-shows through the Platform for review.
Legal Clause: By using AmarTrip services, riders agree to comply with the cancellation and no-show policy described herein.
AmarTrip reserves the right to:
Cancellation penalties are intended to ensure fair access to the Platform for all users and are not punitive in nature.
In the event of any dispute relating to cancellations, penalties, or suspensions, riders agree to cooperate with AmarTrip’s internal review and dispute resolution process and accept the final determination made by AmarTrip.
AmarTrip provides users with full control over their accounts, including temporary logout, permanent deactivation, or deletion. These features are designed to protect user data while allowing flexibility in account management.
Users may log out of their AmarTrip account at any time without affecting active bookings or stored data.
Procedure:
Logging out temporarily does not delete any personal information, trip history, or account preferences.
Users may request permanent deactivation or deletion of their AmarTrip account subject to these Terms.
Procedure:
Permanent deletion or deactivation is irreversible except where retention is required under applicable law.
AmarTrip reserves the right to decline, delay, or suspend account deletion or deactivation requests where:
By submitting a deletion or deactivation request, you acknowledge that such action is permanent and that AmarTrip bears no liability for any loss of data, content, or service access resulting from the account closure.
AmarTrip's rating system fosters accountability, quality service, and mutual trust within the rider-driver community. Ratings serve as a transparent feedback mechanism that encourages responsible behavior and consistent service standards.
Ratings for drivers and riders are calculated as the average of all completed trip scores. This method ensures fairness by reflecting overall performance rather than isolated incidents.
Both riders and drivers rate each other after every trip. This two-way feedback encourages mutual respect, accountability, and transparency.
Users consistently receiving low ratings may be subject to the following measures to protect platform quality:
Legal Disclaimer: AmarTrip reserves the right to modify, restrict, suspend, or terminate accounts based on ratings and adherence to community standards. Users agree that AmarTrip shall not be liable for any losses or damages arising from rating-based actions.
AmarTrip recognizes that losing personal belongings during a trip can be frustrating. While AmarTrip will assist in facilitating recovery, it is a technology platform only. AmarTrip does not own or operate vehicles and is not responsible for personal items lost, stolen, or damaged during trips.
Passengers are solely responsible for safeguarding their belongings before, during, and after trips. Users should inspect seats, floor areas, and storage compartments before leaving the vehicle. Common items left behind include mobile phones, wallets, keys, bags, and headphones.
Example: If a mobile phone is left in a vehicle, AmarTrip is not responsible for replacement or reimbursement.
Lost items may be reported to AmarTrip Support within twenty-four (24) hours of trip completion. Users should provide:
AmarTrip may attempt to connect riders with drivers but cannot guarantee item recovery, compel drivers to return items, or ensure the condition of recovered items.
By using AmarTrip, users acknowledge that:
AmarTrip operates solely as a digital platform connecting riders with independent third-party drivers. The Platform does not own or operate vehicles or employ drivers, and its role is limited to facilitating trip booking, communication, and fare suggestions.
AmarTrip does not:
All service issues, disputes, or losses must be resolved directly between the rider and driver.
AmarTrip makes no guarantees regarding:
All services are provided on an “as-is” and “as-available” basis at the user’s own risk.
To the maximum extent permitted by law, AmarTrip and its affiliates shall not be liable for:
Maximum Liability: AmarTrip’s total liability for any claim shall not exceed the total amount paid by the user for services in the twelve (12) months preceding the claim.
Nothing in these Terms limits statutory rights provided by applicable local consumer protection laws.
Users agree to indemnify, defend, and hold harmless AmarTrip, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
If a driver takes a longer route than expected, any fare dispute must be resolved directly between the rider and driver. AmarTrip’s involvement is limited to providing trip data and does not extend to mediation, enforcement, or reimbursement.
At AmarTrip, the safety and security of all users is our highest priority. The platform incorporates multiple monitoring and safety mechanisms to ensure secure trips, real-time visibility, and rapid emergency response.
Example: In case of complaints regarding route deviations or conduct, logged trip data may be used for verification.
To maintain a safe, respectful, and efficient environment, all riders must comply with the following obligations. These responsibilities are mandatory and legally binding.
Riders must provide complete and accurate information when booking trips, including:
Providing false, misleading, or incomplete information is strictly prohibited and may result in penalties, account suspension, or permanent deactivation.
Riders must interact with drivers and other users professionally and respectfully. Prohibited conduct includes:
Violations may result in immediate suspension or permanent removal from AmarTrip.
Riders are responsible for ensuring full and timely payment of agreed fares, including:
Failure to pay constitutes a breach of these Terms & Conditions and may lead to penalties, account suspension, or legal action.
Riders must adhere to all applicable laws of Bangladesh and follow safety regulations, including:
Legal Clause – Limitation of Liability: By using AmarTrip, riders acknowledge and agree that:
To maintain platform integrity, safety, and fairness, users must not engage in the following prohibited activities. Violations may lead to account suspension, termination, or legal action.
All bookings, payments, and communications must occur exclusively via the AmarTrip app. Arranging trips or payments outside the platform, including offline cash deals, is strictly forbidden.
Example: Directly arranging a ride with a driver outside the app violates AmarTrip policies.
Accounts are personal and non-transferable. Sharing login credentials is prohibited and may result in unauthorized use, false ratings, or account misuse.
Example: Allowing another person to use your driver account is a violation of Platform rules.
Using third-party software or tools to manipulate AmarTrip services is forbidden, including GPS spoofing, automated bidding, or falsifying trip logs. Such actions compromise fairness, transparency, and service integrity.
Example: Using software to alter your location or trip details violates platform rules.
Violations may result in:
Compliance ensures a safe, fair, and trustworthy platform.
AmarTrip reserves the right to suspend or terminate accounts to maintain a safe, fair, and secure environment.
AmarTrip is committed to protecting your privacy while you use our services. We understand how important it is to keep your personal information safe, so we have strong measures in place to ensure your data remains confidential, accurate, and secure. This section explains how we collect, use, and protect your data.
To provide and improve our services, AmarTrip collects certain information from you, which is necessary for booking trips, ensuring safety, and customizing your experience. The types of data we collect include:
The information we collect is mainly used to:
We take your data security very seriously. We use technical and administrative safeguards like encryption, firewalls, and secure servers to protect your information from unauthorized access, changes, or loss.
You have control over your personal data. You can view, update, or delete your information through the app’s privacy settings. You can also decide what information to share and limit the data we collect based on your preferences.
We keep your data only as long as necessary to provide our services or meet legal requirements. When your data is no longer needed, we securely delete or anonymize it following applicable privacy laws.
AmarTrip values your privacy and works hard to protect your personal information. By using AmarTrip, you can trust that your data is handled responsibly, transparently, and securely.
We prioritize the security of your personal data because we know it is sensitive. We use strong security measures to keep your data safe at all times. We are also transparent about how and why we use your data. Important points include:
You have the right to control and request deletion of your personal data. If you want to delete your data, you can email us at support@amartrip.com. We will process your request according to our privacy policy.
For example, if you no longer want to use AmarTrip, you can request to deactivate your account and delete your data. However, some essential information like transaction history may be kept for legal or regulatory reasons, such as fraud prevention or financial reporting.
Please note, some data may still be retained for a limited time after deletion requests to comply with legal or business obligations, such as resolving disputes or tax reporting.
AmarTrip is dedicated to protecting your privacy and securing your data. Through encryption and strict policies, your information is safe, never sold, and used only to improve your experience. You have clear rights to control your data, including requesting deletion, with transparent guidelines on how to do so.
AMAR TRIP reserves the right to update its privacy practices. Riders will be notified of significant changes through the app or other communication channels.
Any dispute, controversy, or claim arising out of or relating to your use of the AmarTrip Services or these Terms (“Dispute”) shall first be submitted to AmarTrip’s in-app customer support system. You agree to provide all relevant information and cooperate in good faith to facilitate timely resolution. AmarTrip commits to acknowledge and respond to your complaint within seven (7) working days from receipt. Both parties shall use reasonable efforts to resolve the dispute amicably and in good faith during this process.
If the Dispute cannot be settled through our support team in a reasonable time, either party (you or AmarTrip) can choose to take the matter to binding arbitration.
These Terms, and any Disputes arising out of or in connection with these Terms or the AmarTrip Services, shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh, without regard to its conflict of law provisions. You expressly consent to the exclusive jurisdiction and venue of the courts located in Bangladesh for any matters not subject to arbitration.
Support Email: support@amartrip.com
Phone: +8801813-440000 (10 AM-7PM)
These Terms form a binding legal contract between rider and AmarTrip.
We thank you for trusting AmarTrip. Together, we can make travel across Bangladesh safer, more flexible, and rider-focused.
If you believe that any content available on the AmarTrip platform infringes your copyright or intellectual property rights, you must notify AmarTrip promptly with a detailed written complaint. Your notice should include all necessary information to allow AmarTrip to investigate and take appropriate action, including removal of the allegedly infringing material where applicable.
All notices or communications to AmarTrip under these Terms must be in writing and sent via the contact details provided on the AmarTrip platform or website. AmarTrip may also send you notices by email or through the AmarTrip app. It is your responsibility to keep your contact information up to date to receive such communications.
Your access to and use of the AmarTrip Services is subject to all applicable laws, regulations, and these Terms and Conditions. You agree not to use the services for any unlawful or prohibited purpose, including but not limited to misuse, abuse, or any activity that may harm AmarTrip, its users, or third parties.
AmarTrip provides a platform to connect riders and drivers, facilitating ride-sharing and transportation services. AmarTrip does not operate as a transportation provider but acts as a technology intermediary. Availability of services may vary based on location, time, and other factors. AmarTrip reserves the right to modify or discontinue any part of the services at any time without prior notice.
The AmarTrip platform may include or link to third-party services, content, or advertisements. AmarTrip is not responsible for the accuracy, legality, or content of these third-party materials and does not endorse them. Your use of third-party services is subject to their respective terms and policies.
All intellectual property rights in the AmarTrip Services, including software, logos, trademarks, and content, are owned or licensed by AmarTrip or its affiliates. You agree not to copy, reproduce, modify, or create derivative works without prior written permission from AmarTrip.
You must be of legal age and have the legal capacity to enter into these Terms to use AmarTrip Services. You agree to provide accurate information and maintain the security of your account. You will use the services responsibly, respecting all users and complying with applicable laws and AmarTrip’s policies. Prohibited conduct includes harassment, fraud, misuse of the platform, and any behavior that disrupts service.
You are responsible for obtaining and maintaining all equipment and services necessary to access AmarTrip, including internet connectivity and compatible devices. AmarTrip does not guarantee uninterrupted or error-free service and is not liable for any issues arising from your network or device.
At AmarTrip, we place the highest importance on protecting your personal information. We recognise that by choosing to share your information with us, you place your trust in our ability to handle it with integrity, transparency, and care. This Privacy Policy sets out, in clear terms, the categories of information we collect, the purposes for which we collect and use it, the measures we take to protect it, and the rights and choices available to you as a data subject.
By downloading, registering for, or using the AmarTrip Rider application, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Privacy Policy. If you do not agree with any part of this Policy, you should refrain from using the application or its associated services.
To deliver safe, reliable, and efficient ride-sharing services, AmarTrip collects the following types of information:
When you register for an account, we collect information necessary to identify you and ensure your safety on our platform, including:
Given the nature of our services, real-time location data is essential for accurate and timely ride provision. We may collect:
To maintain application stability and enhance security, we may collect:
Your information is processed for the following legitimate and lawful purposes:
To operate effectively, the AmarTrip application may request access to certain device features:
We implement robust security measures to safeguard your personal information, including:
While we take all reasonable precautions, no digital platform can guarantee absolute security. We encourage you to maintain strong account credentials and exercise caution when sharing personal information.
AmarTrip does not sell your personal data to third parties. We only share information in the following circumstances:
As a user of the AmarTrip Rider application, you are entitled to the following rights under applicable law:
Requests may be submitted via your account settings or by contacting us directly.
We may amend this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. Significant changes will be communicated via the application or by email. We recommend that you review this Policy periodically to remain informed.
For any queries, concerns, or data rights requests, please contact:
📧 Email: support@amartrip.com
📞 Phone: +8801813-440000 (10 AM-7PM)
✅ Thank you for choosing AmarTrip.
Your safety, privacy, and satisfaction remain at the core of every journey we facilitate.